Privacy Policy

Last updated: April 24, 2026

Introduction

WallOfLove ("we", "us", or "our") operates https://walloflove.uncommondigitalgroup.com (a software-as-a-service (SaaS) platform). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information:

• Full name
• Email address
• Payment and billing information (credit card numbers, billing address)
• Device information, browser type, IP address, and operating system

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyse trends, usage, and activities
• Detect, investigate, and prevent fraud and other illegal activities
• Personalise and improve your experience

Third-Party Services

We share certain information with third-party service providers to operate our business. We use Stripe for payment processing, Resend for transactional emails, and Plausible for privacy-friendly analytics. These providers process data on our behalf under confidentiality agreements.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law. We do not allow third-party service providers to use your personal data for their own purposes — we only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymise it.

Your Rights Under the Australian Privacy Act

If you are located in Australia, your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

• You may request access to, and correction of, your personal information at any time.
• If you believe we have breached the APPs, you may lodge a complaint with us at support@mail.uncommondigitalgroup.com. We will investigate and respond within 30 days.
• If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Cross-Border Disclosure: If we disclose your personal information to overseas recipients, we take reasonable steps to ensure they comply with the APPs.

Your Rights (International Best Practices)

Regardless of where you are located, we are committed to respecting your fundamental data privacy rights in line with international best practices:

• Right of access — You can request a copy of the personal data we hold about you.
• Right to correction — You can ask us to correct inaccurate or incomplete data.
• Right to deletion — You can ask us to delete your personal data, subject to any legal obligations we may have to retain it.
• Right to data portability — You can request your data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint — You have the right to lodge a complaint with your local data protection authority or supervisory body if you believe your data has been mishandled.

To exercise any of these rights, contact us at support@mail.uncommondigitalgroup.com. We will respond within 30 days.

We process your data based on your consent, the performance of a contract with you, or our legitimate business interests. If we transfer your data across borders, we take reasonable steps to ensure it remains protected.

Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 16, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

WallOfLove
Email: support@mail.uncommondigitalgroup.com

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This document was generated by ShipLegal and should be reviewed by a qualified legal professional for your specific situation.